Community Care

We support local government to plan and develop policies, services and programs in response to the diverse needs of older people who seek to live well in their communities. We do this through:

  • Advocacy and sector representation
  • Issue analysis and policy development
  • Sector support and collaboration
  • Sector development and training
  • Resource development and advice

Current Priorities

Our current priorities are shaped by the reform agenda of the Commonwealth government and the challenges arising from:

  • Supporting councils to navigate the Commonwealth’s aged care reforms
  • Sector support and development
  • Responding to the impacts of COVID19 on the delivery of home care

Advocacy and Sector Representation

We lead the agenda on sector priorities and elevate these with federal and state authorities to advance the interests of local government and their ageing communities. At all times, we reinforce the critical role of local government in the stewardship and support of local services and programs for senior Victorians.

We represent Victorian Local Government on the following working groups and committees:

Victorian Community Care Advisory Committee

VCCAC is a governance committee of peak bodies in Victoria that meets with Victorian and Federal Departments of Health bimonthly. Here we raise critical issues facing our sector.

CHSP 2022-23 Extension Working Group

This national working group focuses on preparing Commonwealth Home Support Program (CHSP) providers to transition to the new support at home program, with a particular focus on the extension arrangements proposed between 2022-2023. Here we work to ensure that the extension and transition consider the unique challenges facing Victorian Local Government as service providers.

Senior Victorians Advisory Group

Chaired by the Commissioner for Senior Victorians, this advisory group includes key organisations and community members and is tasked with guiding future Government support and investments for senior Victorians as we emerge from the coronavirus pandemic.

Policy and Issue Analysis

We lead the development of evidence-based policy analysis and strategic responses to the diverse needs of ageing Victorians by supporting councils to make good governance decisions, in line with the Local Government Act (Vic) 2020.

We have made several submissions and representations to royal commissions, inquiries, consultations and reports regarding community care service system design, navigation, funding and stewardship. To read our past submissions see the MAV submissions page.

In response to the Federal Government’s Aged Care Reforms, we developed the Commonwealth Aged Care Reforms: Considerations for Victorian Councils report to support councils make good governance decisions to ensure the best outcomes for communities.

Sector Support, Collaboration, and Development

We strengthen the capacity of councils to identify and respond to the presenting challenges arising from the reform environment and changing community expectations through extensive consultation, report development and network support.

MAV Community Care Network Meetings

We facilitate meetings monthly for Aged and Community Care Managers with Commonwealth and State government representatives. These meetings serve as a key mechanism for issue identification, information provision, networking, and sector support.

MAV Community Care Microsoft Teams Site

To support sector collaboration, we developed an interactive site for local government Community Care Managers and Coordinators. It is a platform for sharing information, seeking advice and solutions, and raising issues within the sector between monthly meetings.

Resources and Advice

We facilitate sharing of best practice and innovation that improves the capacity of councils to deliver comprehensive community care services in response to the needs of diverse ageing citizens.

Making the Most of Interpreting Services E-learning Tool is designed to increase the awareness and confidence of community care staff when utilising interpreting services. The tool includes a helpful step by step document that clearly outlines the process for engaging interpreters through the national Translating and Interpreting Service (TIS).

Val’s LGBTI Inclusive Review Tool has been developed to assist service providers to become culturally-safe and inclusive for older lesbian, gay, bisexual, trans and intersex (LGBTI) people. Using the Rainbow Tick Standards as the framework, the Val’s Review Tool will assist with identifying current practice, including gaps and areas for improvement and action in the provision of LGBTI-safe and inclusive care and support.

Engage with us

For more information about community care contact Kim Howland, Manager Community Services, at

This page was last modified on 02 Feb 2022 10:51am